Super quick mail order service. Great communication. Staff knew exactly what parts i required. Well done all involved !!!
Hi, So happy with the Gilera Runner. Saving so much money on fuel costs. Best thing i ever did getting shut of the second car.
Excellent all round service. What a breath of fresh air !! :0)
Hello to all the staff at Ron Daleys, A big thank you for ALL your help, knowledge and advice during our visit to your shop. You made a purchase of something that i knew very little about (apart from the fact that i wanted a Vespa !!) so easy and relaxing. Nothing was too much trouble despite the hot weather and how busy you were as a shop. I love the scooter, it is even better than i ever imagined. Wahoooo !!! Thanks once again. See you all soon.
Scott, Hi, just a quick "E" to thank you and the rest of the team in the shop for my new scooter. It looks better than I could ever have wished for and I have had lots of positive and admiring comments. I also think the service in the shop was second to none, people could not have been more helpful, were extremely knowledgeable of the products and best of all were as enthusiastic as I was about my ‘new toy’. Thanks again for all of your help. Cheers.
Dear Scootering magazine, This letter should prove that getting a good deal on a new scooter doesn't mean that the follow up will be good too. As a 50 year old MOD with the old "Arthur"(itis) getting in the hands, i decided to trade in my PX200 for an ET4 (no gears but still steel bodied). I got the best deal at a shop in Wakefield but, after waiting for accessories - screen, etc, for over two months, the old light went on in the brain. If they cannot get me after market parts in this amount of time what about if anything was to go wrong with the bike and i required major parts through warranty ?? So the first service came round and of i went to Ron Daley's in Barnsley. ( I have used him often for MOT's etc, and he's a top dealer 100% honest). He told me that there was hardly any oil in the transmission, the battery terminals were loose, kick start required repair under warranty. ( I'd never even used the kick start). "Ah those famous PDI checks" was told to me along with several tales of jobs that they'd picked up from this dealers scooters. Some of these involved the £180.00 touring kit that has been cut to fit properly and first services taking upto 3 hours to put things right. I have written to Piaggio to inform them of my dissatisfaction with my original dealers. Anyway, enough of the moans. I hope to get some runs in and the miles on the scooter. Just dont take the mickey because i've ditched my traditional scooter, after all i am still going strong on two wheels !!! Keep the faith.
"Thank You" To all the staff who helped me suprise my husband with the Union Jack Vespa !! It was much appreciated " THANK-YOU !" He loves it and i've earned myself a few brownie points !
Love, Mrs Golby. XXXX
Thank-you so much Donald for having the time and patience for me throughout me getting my new "Scoot". Martin for messing my head up !! ( Only Joking ). You made it so easy, it wasn't like buying a scooter it was more personal. Thank you to All at Ron Daley's . I hope i'll be as happy on my auto as i was on my PX. Again cannot thank you enough "ALL" enough. Just make sure the old girl gets a good home. "Ride Safe"
F.A.O. all concerned at Ron Daley, Having recently and reluctantly disposed of my X9 125 due to a change in circumstances, i felt it appropriate as a customer to your establishment to express my gratitude to you all. As a middle aged newcomer to two wheeled transport i was encouraged and given very good advice from your staff initially and then having made a private purchase, knowing that the scooter originated from you, was further impressed by the quality of service i recieved when i brought it in for servicing and mot etc. I found that on every occasion and for whatever reason i came to you i was treated with respect and that each and every member of your team approach their position in a courteous and professional manner. You have an established business to be proud of, and i wish you all a prosperous succesful future. Many thanks, good luck.
Dear Mr Daley, Last Monday i visited your shop, travelling from Stockport area of Manchester, with the view to obtaining a Vespa PX125 scooter. However shortly afterwards circumstances at home arose, costing a lot of money to this end unfortunatley it was not possible to go ahead with this purchase. However my main point of this short letter is to thank you for all your assistance and time given to me, from detailed directions to your shop, to all the help and advice i could ever ask for whilst on the premises, please would you convey these compliments to your shop assistant Donald, his enthusiasm in his help was second to none, he must be a real asset to your business, i was also impressed with the layout of your shop. As i mentioned, i cannot proceed with my original intentions regretably, so i would like to close by wishing you all the best for the future,starting with the next 47 years !! You deserve it !! Regards.
Dear Mr Daley, I would like to convey my thanks to you and all your staff for all the help and consideration shown to me regarding the purchase of the Gilera VX 125 Runner. I would like to especially mention Don the showroom salesperson who was so helpful and professional in sorting out problems encountered during the transaction. The outcome was a very satisfied customer. Well done. Many Thanks.
To Whom It May Concern, I am writing to you with reference to our new scooter purchase of a Vespa PX 125. I would like to say a big thank you to all of you for helping me with my scooter, we are so pleased with our bike. I would also like to point out that young Scott was our salesperson and i think he is one of the most decent fellas i have ever come across, nothing was too much trouble. I had to wait approximately 3 weeks for my Davida lid but as Scott pointed out it would be worth waiting for and i can confirm he was right. I am in the process of converting my wife into purchasing one and as soon as i do i will call with the order, Once again i would like to thank you for the tip top service i recieved and i would have no hesitation in recommending Ron Daleys to anyone.
(PS. Tell Scott the pies from up the road were quality!! ).
Dear Sir, I am writing to you to thank you for your excellent customer service that you have provided us with regarding the repair work carried out on my X9 500. I have beeen dealing with various Piaggio dealers over the years and have been dissapointed with previous service from other companies, this has meant that i have lost faith in the past,but your company has just restored that for me. I would like to thank you for the collection and delivery of the bike, the cheque of £117.50 towards my parking expenses and in particular thanks to Scott.L. who not only repaired my bike for me but also took the time to explain and demonstrate to me what the problem was on my bike. Please accept our thanks to everyone concerned in the repair work on my bike and also those who did all the arranging for this to happen. People are quick to write and complain when things go wrong, but we feel it necessary to write and thank you in this case. We will be recommending you to our friends, thank you once again and a particular thank you to Scott. Kindest Regards.
R.and G. Moorhouse
Let me warn all scooterists based in the North of England about a certain scooter dealer near me that I've had the misfortune to try and do business with. I went to buy a brand new Vespa PX 125. I paid the deposit and signed the finance forms and also had £500.00 in cash to spend on chrome and a Helmet. After five weeks of waiting and being told my bike was first in "Italy", then "Switzerland", then "Essex" and finally in the back of a lorry ready to be delivered, i spoke to a few members of Two Stroke Therapy S.C. They told me nothing but bad experiences they had had with this dealer. It was then i decided to ring the finance company who said they had released the money to the dealer weeks ago !! To say that they were concerned that i had no registration plate or chasis number on my finance papers was an understatement. Anyway, i got my deposit back and off i went to Ron Daley Scooters in Barnsley. What a difference !! I had my scooter within ten days of ordering with all the chrome and they even delivered it for me after i told them my sob story. Three words for Ron Daley : Reliable, Honest, Professional !! So thanks to Motor Finance Company, Ron Daley Scooters and Two Stroke Therapy SC.
S. Alexander. Bridlington. Yorks
I just wanted to let you know that the helmet, goggles and gloves have all arrived safely thanks.
I'm really pleased with my new Vespa GTS250 so much that i've even found myself enjoying the commute to work. In addition, I'd like to take this opportunity to thank you for the excellent service i have recieved so far from you and your colleagues Ron Daley Scooters. Your honest and expert advice helped me decide on the perfect scooter for my needs. I'll have no hesitation recommending you to friends and colleagues. I look forward to being a customer of Ron Daley Scooters for many years to come. Best Wishes.
Chris, I just wanted to say how absolutely delighted i am with my new Vespa and the excellent service that you have provided me. The lad that delivered my scooter was polite and extremely helpful and a credit to your company and i will defintely be a repeat customer of yours in the future.Many thanks indeed.
Hi to the Staff at Ron Daley Scooters. I have just recently purchased a Piaggio Zip 50 scooter from you.This was delivered this morning, at 10.00 a.m, to our home in Stratford upon Avon. The initial order was placed via the net, followed by telephone conversations, all conducted in a most professional manner. The staff i dealt with Scott and Chris were attentive and responsive to my needs, great ambassadors for their company. The scooter was for my wife, her views on delivery follow.... As a female, aged over 50, i was absolutely delighted by the delivery service provided by you. I expected the scooter to arrive via a courier,to be parked outside and that was that. BUT... i was so pleased with the personal service you provided.A really friendly man delivered the scooter and took me through all the delivery information with calm authority and treated me so well. He explained all the things that i needed to know, slowly and in terminology i could clearly understand; so reassuring; thank you. I ceartainly didn't expect the facility of trying on a helmet and gloves for size then both items to be free of charge. As it is raining in sunny Stratford,yet again, i haven't had the pleasure of trying out the scooter, but i know that when i do, there will be no mysteries for me to worry about- even a place for the lipstick, comb and mobile phone !!!!! Thank You, Ron Daley Scooters.
J.and G. Arnold.
To all the staff at Ron Daleys. Absolutely delighted with the scooter, you made it very easy for me to buy and now i cannot wait to get out and ride it this weekend. The guy who delivered it was very helpful and didn't mind my million and one questions. I would definately recommend you to anyone wanting a scooter and great service. Cheers.
To Donald (and all staff at Ron Daleys) I am writing to say thank you for all your help and patience whilst purchasing my new black Vespa GTS 125 scooter Your advice was specific, detailed and told me exactly what i needed to know and more. Your shop went far beyond my expectations with both customer service and after sales back up, something you do not always get this day and age. I would recommend you guys to all my friends and family great 5***** service. Well done.
To Ron Daleys, Just a quick E-Mail to say thank you for making both my husband and my life a hell of a lot easier whilst purchasing my 16 year old sons Gilera 50. Having not known anything about scooters except for my sons explanation ( which can be vague) you guys really do. All the paperwork , Cbt, even the Insurance. You made it all as smooth as clockwork. THANK YOU from all of us !!!
P. Forshore and family.
All Staff at Ron Daleys, Thanks for all your knowledge and help regarding my recent purchase of Vespa GTS 300 Super including the chrome extras. Your shop is second to none when it comes to customer service. Love the Vespa, its ace. See you all again soon . Thanks again.
To whom it may concern, I desperately required parts ( spare wheel, plug, pillion footrests and rear crashbars) for my PX before a weekend away at Scarbrough and living miles away from your shop i decided to use mail order. The parts came next day delivered before 12.00 p.m, boxed and neatly wrapped exactly as i had requested. I fitted the parts well before the weekend, due to recieving them so quick, and had a great weekend break with all the lads. Great service from start to finish, i cannot recommend you enough. Well done and thanks.
hi scott, thanks very much for the speedy sevice the tyres look great
Dear all at Ron Daley's, I would like to take this opportunity to thank you for the exceptional quality provided in servicing my scooter and the excellent customer services. There is no need to hide the fact I am a very satisfied customer who is happy to travel all the way to Barnsley in order to get the best maintenance and expert advice. Over the years I have changed four scooters, ranging from 125cc to 500cc, and I have always found high expertise and courtesy from you at Ron Dailey's. I have just recommended you to a new customer, for the servicing of her 50cc scooter, as I know she will get good value for money from you. Merry Christmas from Danny Piermattei in Sheffield, South Yorkshire (yet originally from Valentino Rossi's town in Italy)(I'll try and have a word with Valentino; he might want to service his motorcycles in Barnsely too!)