Terms and Conditions
TERMS AND CONDITIONS
1.In these terms and conditions except where the context otherwise requires the following expressions shall have the stated meanings:
" Company" means Ron Daley Motorcycles Ltd
"Customer" means the company, person or firm dealing with the company.
"Goods" means the vehicle, extras and/or accessories to be supplied by the Company to the Customer.
2. This Contract and any allowance in respect of a part exchange offered by the Customer are subject to acceptance and confirmation by the Company.
3. The Company will endeavour to have the Goods available by the estimated delivery date but does not guarantee the time for delivery and shall not be liable for any damages, losses or claims of any kind to the Customer in respect of any delay.
4. If the Customer shall fail to take delivery and pay for the goods within 14 days of notification that the Goods are available for delivery, the Company shall be entitled to treat the Contract as repudiated by the Customer and thereupon any deposit paid by the Customer shall be forfeited without prejudice to the Company's right to recover from the Customer by way of damages any loss or expense which the Company may suffer or incur by reason of the Customer's default.
5.Ownership of the Goods shall remain with the Company until the full price thereof has been received (including any payment or part payment from a Finance Company) and cleared by the Company. Risk in the Goods shall pass to the customer upon delivery of the Goods by the Company to the Customer. Notwithstanding that property in the Goods has not passed to the Customer, the Company shall be entitled to sue for the price of the Goods.
6. The Company shall agree to accept a part exchange for the price of the Goods subject to the following conditions:
a) That the used vehicle is either the absolute property of the Customer and is free from all encumbrances or is the subject of a hire purchase agreement or lease agreement capable of a cash settlement by the Company, in which case the part exchange shall be reduced by the amount required to be paid by the Company in settlement thereof.
b) That if the Company has examined the used vehicle, it shall be delivered up by the Customer in the same condition, as at the date of examination
c) That the used vehicle shall be delivered up to the Company on or before delivery of the Goods to the Customer and the title in the used vehicle shall pass to the Company absolutely upon such delivery.
d) That if the Goods through no fault of the Company shall not be delivered to the Customer within 30 days after the date of this Contract or the estimated delivery date (where that is later), the amount of the part exchange allowance shall be subject to reduction by an amount not exceeding 2.5% for each complete period of thirty days from the date of the expiry of the first mentioned 30 days. To the date of delivery to the customer.
e) That the statements and representations made by the Customer in relation to the used vehicle are true, accurate and correct.
7. In the event of breach by the Customer of any of the conditions in clause 6:
The Company shall be discharged from any obligation to accept the used vehicle.
If the Company accepts the used vehicle, the Customer shall be liable to the Company in respect of any loss or damage suffered by the Company as a result of the breach of conditions.
8. If the Goods to be supplied by the Company to the Customer are brand new, the following provisions shall have effect:
a) The Contract between the Company and the Customer shall be subject to any terms and conditions which the Manufacturer of the Goods may from time to time attach to the supply of the Goods or the re-sale of the Goods by the Company and the Company shall not be liable for any failure to deliver the Goods occasioned by its inability to obtain from the Manufacturer or Concessionaire.
b) The Company undertake that it will ensure that pre- delivery work specified by the Manufacturer is performed and that it will endeavour to obtain for the Customer the benefit of any warranty from the Manufacturer or Concessionaire
c) Notwithstanding the amount for Value Added Tax specified in the Contract, the sum payable by the Customer in respect thereof shall be such sum as the Company is legally liable to charge at the date that the taxable supply occurs.
d) If after the date of this Contract and before delivery of the Goods to the Customer the Manufacturer or Concessionaire's recommended price for any of the Goods shall be increased, the Company shall give notice to the Customer of the amount of the increase which the Company intends to pass on to the Customer. The Customer shall have the right to cancel the Contract by written notice to the Company within 14 days of the receipt of the notice from the Company. If the Company does not receive such notice, the increase in price will be added to and become part of the contract.
e) In the event of the Manufacturer of the Goods ceasing to make goods of that type, the Company may by notice in writing to the Customer, cancel the Contract and the Company shall be under no further liability whatsoever to the Customer other than to return any deposit paid by the Customer
9. The Company will not accept responsibility for any loss arising out of the negligent use of the goods in respect to the end user or to third parties
10. Our terms and conditions may change from time to time in accordance with the relevant or applicable law. We reserve the right to change our terms and conditions without notice.
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and refers to 14 day cancellation.
Shipping And Handling
Buy on line is available to a large selection of countries throughout the world. Free delivery on scooters, motorbikes and off road bikes is restriced to sales on new bikes and scooters over £1200 in value and within 100 miles of the dealership . For purchase amounts that fall below £1200 or are over 100 miles in distance - please contact Ron Daley Motorcycles Ltd to ascertain exact delivery charges. Please note: All accessory / clothing / helmet orders over £100 qualify for free shipping. Orders under £100 are subject to a varying shipping charge, depending on size of parcel and destination. All UK orders are sent via Interlink Express courier service or Royal Mail.
We aim to despatch all goods within 5-7 working days unless stated otherwise. In some cases an item may be out of stock with a supplier. Any delays or inability to supply through end of line/company back order will be notified by email
Please note we can ship to most countries. If you are outside the UK an appropriate shipping charge will be applied dependant upon weight and country. Before taking any payment we will email you the charge and await your acceptance.
We aim to dispatch all goods within 5-7 business days unless the item description states otherwise. If an item is out of stock with a supplier you will be notified by email.
If your item is not in stock, we will back order for you and dispatch as soon as it arrives, you will be notified of the delay via email.
20% VAT is charged on all new orders. Helmets are exempt from VAT
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site, your credit card details are very safe at all times.
All motorcycles and scooters come with a manufacturers warranty :
Piaggio/Vespa/Gilera all come with a 24 months parts and labour warranty.
Aprilia Motorcycles come with a 24 months unlimited mileage warranty.
Scomadi and LML scooters come with limited mileage 24 months unlimited
No manufacturer warranty is applicable to off road bikes or to performance
If you need to reach us, please email us on firstname.lastname@example.org, alternatively, you can call on +44 (0) 1226 203377, or write to us at:
Ron Daley Motorcycles Ltd
46-52 Doncaster Road
Ron Daley Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
CANCELLATION, RETURNS AND REFUND POLICY
We hope you will be pleased with everything you have bought from us but if you are unhappy with your Products, you can return them to us in accordance with the returns policy described in this section.
Right to cancel
Under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a legal right to cancel the contract between you and us within 14 days of delivery without giving a reason unless the product is a custom order/ bespoke order.
The cancellation period will expire 14 days from the day you or a third party acting on your behalf (excluding the company that delivers the Product to you) takes physical possession of the Product you ordered. Where you order multiple Products in one order or a Product is delivered in separate parts, lots or pieces, the cancellation period will expire 14 days from the day you or a third party acting on your behalf (excluding the company that delivers the Product to you) takes physical possession of the last Product, part, lot or piece that makes up your order.
To exercise the right to cancel, you must inform us of your decision to cancel your contract with us by making a clear statement (e.g. a letter sent by post or email). The easiest way to do this is to contact our Customer Services team.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning the exercise of your right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel your contract with us, we will reimburse you all payments received from you, including the cost of delivery.
We will make the reimbursement without undue delay, and not later than: (a) 14 days after the day we receive back from you any Products supplied, or (b) (if earlier) 14 days after the day you provide evidence that you have returned the Products, or (c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
We may withhold reimbursement until we have received the Products back or you have supplied evidence of having sent back the Products, whichever is the earliest.
You are only liable for any diminished value of the Products resulting from the unfair/unreasonable wear and tear of the Product which is not necessary to establish the nature, characteristics and functioning of the Products. We may make a deduction from any reimbursement (you are entitled to from us) for such loss in value of any Products we supply.
Faulty or mis-described goods
If you are returning the Products to us because they are faulty or mis-described, we will refund: the price of the Product in full; any applicable delivery charges. As a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by the returns policy or these terms and conditions of sale. We will refund you only through the payment method used by you to pay.
How to return the Products
You must return Products to us as soon as reasonably practicable. We will collect the Products from the address to which they were delivered. We will contact you to arrange a suitable time for collection;
You will be responsible for the return costs of the products. We are happy to arrange collection but you can also use any carrier you want to return the items.
You must take care when opening packaging that the Products were delivered in and carefully re-pack the Products in the original (or similar) packaging prior to returning the Products to us. If any damage occurs from the point of collection from you and re delivery to us then you are liable for the cost of damage.
If the item is sent to you boxed then for us to be able to accept the return it must be returned in the same box it was sent to you in or we cannot accept the return.